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FAQ

Q: Is “Pond Support” a liquid or a dry product?

A: “Pond Support” is a concentrated dry beneficial bacteria. A dry concentrated beneficial bacteria requires a very highly specialized process, which makes it more expensive to produce than a liquid.

However, all the extra benefits of a dry concentrate over a liquid, out weigh the extra cost:

Once ounce of Pond Support Dry Concentrate treats twice as much pond water than one ounce of liquid.

The dry form weighs less, because you’re not paying for the extra weight of the water added to the liquid form which saves you shipping costs and storage space.

The dry form is easier to handle and can be stored and shipped at a wider range of temperature. Plus, the dry concentrated bacteria have a much longer shelf life, three years or more.

Q: At what temperature should my pond water be in the spring to start treating with Pond Support?

A: Pond Support can be used at pond water temperature of less than 50°F, however, Pond Support works best at a temperature of 50°F and above. We suggest using our Aqua MedZyme as soon as the temperature of your pond water reaches 40°F.

Q: How often do I treat my pond with Pond Support?

A: Just one easy treatment every other week will keep your fish pond clean, clear and your koi and pond fish healthy all season.

Q: How do I apply Pond Support to my fish pond? How long will it take to work?

A: If applicable turn off U.V. light for the first 48 hours after application. Remove all carbon from your pond filter. Mix the Pond Support with 2 to 3 gallons of pond water, stir vigorously and scatter across the surface of the fish pond or pour into the waterfalls or skimmer basket or near the outlet of the pond filter. You want the Pond Support to circulate through the pond water. DO NOT pour the Pond Support near the INLET of your pond filter.

Q: How long before I see some results in my fish pond?

A: Some pond keepers will see their fish pond clear in a few days, for others it could take 2 to 4 weeks to see results, depending on the condition of your pond pond. Pond Support is a natural beneficial bacteria that must multiply to be effective unlike a harsh chemical that will give you instant results at a cost to the health of your koi and pond fish.

Q: How do I calculate the amount of Pond Support I need for my fish pond?

A: Calculate the number of gallons of pond water in your fish pond: For the very first treatment Start Up only, treat with 2 oz. of Pond Support for each 1,000 gallons of pond water. Then, for maintenance, treat with just 1 oz. Pond Support for each 1,000 gallons of pond water every other week.

Q: How much Pond Support do I need for my 2,500 gal. fish pond?

A: Start Up takes 2 ounces per 1,000 gal, Maintenance takes 1 ounce per 1,000 gal, every other week.

2,500 gal start up: 5 ounces, Maintenance 2.5 ounces every other week.

Two pound size will treat 2,500 gal for 5.4 months including Start Up.

Maintenance Only: a 2 lb size will treat a 2,500 gallon pond for 6.4 months.

  • Start Up Guide: For Maintenance Only, ADD One extra Month of treatment
    • Pond Support Two pound size will treat:
      • 2,000 gal- 7 months
      • 2,500 gal- 5.4 months
      • 4,000 gal- 3 months
    • Pond Support Five pound size will treat:
      • 5,000 gal- 7 months
      • 6,000 gal- 5.6 months
      • 8,000 gal- 4 months
      • 10,000 gal- 3 months

NOTE: some fish ponds may need treatments once a week until desired results are achieved.

It would take at least three other separate products to give your fish pond the same life supporting benefits as Pond Support. Just one easy treatment every other week will reduce your fish pond maintenance; keeps your fish pond in perfect condition and your koi and pond fish healthy all season!

Q: Is Aqua Meds® Pond Support a chemical?

A: Our Pond Support is a 100% natural biological formula of bacteria, enzymes and micro nutrients, NO dangerous Chemicals or Harmful Bacteria, 100% Safe for pets, plants and wild life.

What’s the best way to store Aqua Meds® Pond Support?

A: Store Aqua Meds Pond Support in a cool, dry place. Not in the fridge. All dry concentrated Aqua Meds products must be kept free from moisture to be remain fresh.